When you become a manager, it's your job--and your obligation--to deliver the negatives along with the positives. Scott developed a class based on a simple premise: to be a good boss, you have to care personally at the same time that you challenge directly. Now she shows you how to build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you're all proud of.
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