Telephone BehaviorStreaming Video - 1997
This video, featuring John Cleese and Rebecca Front, presents practical rules for conducting a call from start to finish. Learn about the verbal handshake, telephone etiquette, how to control, and how to close a call on this episode of Classic John Cleese Business Education Videos.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©1997
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (31 min., 51 sec.)) : sound, color. video file, rda digital, rda