When Things Go Wrong

When Things Go Wrong

Streaming Video - 2015
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The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be more comfortable handling complaints in a constructive and positive manner, leading to better outcomes for the company and the customer.
Publisher: [Place of publication not identified] : Video Arts (Firm), [2015]
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (7 min., 9 sec.)) : sound, color.
video file, rda
digital, rda
Additional Contributors: Video Arts (Firm)
Films Media Group

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