First ImpressionsStreaming Video - 2015
The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should have an increased awareness of how their behavior and attitude affect customer interactions and be able to actively adapt their approach.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (10 min., 27 sec.)) : sound, color. video file, rda digital, rda