Customer TypesStreaming Video - 2015
The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be able to identify challenges some types of customers create, the expectation customers have, constraints that precent outstanding customer service, and ways of achieving a good outcome.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (10 min., 58 sec.)) : sound, color. video file, rda digital, rda